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<span style="text-align: justify;">Gent.le Studente/Gent.le Studentessa,</span><br>
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informo che l'</span></span><span style="margin: 0px; color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);">Ufficio Servizi Internazionalizzazione e Comunicazione Linguistica - USICL - ha attivato
il nuovo servizio di Ticketing, che sostituirà in futuro completamente il servizio di posta elettronica.</span></p>
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<span style="color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);">Il servizio Ticketing è disponibile al seguente link:</span><span style="color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);"> </span><br>
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<a href="https://supporto.uniparthenope.it/" data-auth="NotApplicable" id="LPlnkOWALinkPreview"><span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);">https://supporto.uniparthenope.it/</span></a><br>
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<a href="https://supporto.uniparthenope.it/" data-auth="NotApplicable" id="LPUrlAnchor487623" style=""><span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);">uniTicket - Ticket System</span></a></div>
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<span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);">Il sistema software di ticketing ed helpdesk per il tracciamento e la digitalizzazione dei flussi di richieste e documentali.</span></div>
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<span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);">supporto.uniparthenope.it</span></div>
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<span style="margin: 0px; padding: 0cm; border: 1pt none windowtext; font-size: 12pt; font-family: "Times New Roman", Times, serif; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);">Le credenziali da usare per la fase di autenticazione sono quelle istituzionali
(wifi, esse3, etc.). </span></p>
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<span style="margin: 0px; font-size: 12pt; font-family: "Times New Roman", Times, serif; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> </span></p>
<p class="x_MsoNormal x_elementToProof" style="margin-top: 0px; margin-bottom: 0px;margin:0cm 0cm 8pt; font-size:11pt; font-family:Calibri,sans-serif; text-align:justify; background:white">
<span style="margin: 0px; padding: 0cm; border: 1pt none windowtext; color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);">Una guida di utilizzo della piattaforma di ticketing è disponibile
sulla piattaforma E-learning di Ateneo nella sezione "Guide e documentazione – Docenti/Applicativi/Servizio di ticketing". Tal</span><span style="margin: 0px; padding: 0cm; border: 1pt none windowtext; color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);">e
guida copre tutti i</span><span style="margin: 0px; padding: 0cm; border: 1pt none windowtext; color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);"> possibili profili di utenza previsti nell'applicativo,
quindi Utente, Operatore di ufficio e Manager di ufficio.</span><span style="margin: 0px; color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);"> </span></p>
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<span style="color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0);">Per rendere più agevole il passaggio dal servizio di posta elettronica all'innovativo servizio ticketing, sarà possibile inviare
e-mail all'indirizzo di posta elettronica internazionale.lingue@uniparthenope.it fino al
<b>15/07/2022</b>, dopodichè il servizio e-mail sarà completamente dismesso.</span><br>
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<font color="#323130"><span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);">Si invita comunque, d'ora in poi ad utilizzare prevalentemente il servizio di Ticketing.</span></font></div>
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<span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);">Distinti saluti</span></p>
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<span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Nunzia Gambardella</span></p>
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<span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">________________________</span></p>
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<span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Il Capo dell'Ufficio</span></p>
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<span style="font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Dott.ssa Virginia Formisano</span></p>
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